Delivery costs and shipping times
All orders of immediately available products will be sent directly on the same and/or next working day.
If products are not in stock, we will inform you of this immediately.
Available payment methods are: immediate transfer, bank transfer, credit card or paypal.
You want to return articels?
You can really simply return your goods to us or exchange them within 14 days: https://www.lenzproducts.com/en/retour
We are extending our return period! We are offering a return and exchange period until 15th January 2020 for all orders made between 20th November 2019 and 31st December 2019.
This means that, should one of the presents under the tree not fit or not be to someone’s taste, we are happy to exchange it or take it back.