FAQs

 

Lenz Heat App

1. Where can I download the Lenz heat app from?

2. What are the minimum requirements for my phone to be able to install and run the Lenz heat app?

3. Why can’t the lithium packs connect with my smartphone even though Bluetooth is active and my phone meets the minimum requirements?

4. Can the Bluetooth-enabled lithium packs be operated manually as well as by the smartphone?

5. How does the Lenz heat app works?

 

 

 

Lenz Heat App

1. Where can I download the Lenz heat app from?

The Lenz heat app is available to download for free from the App Store and the Google Play Store.

Lenz heat app
Icon AppStore Icon Google PlayStore

2. What are the minimum requirements for my phone to be able to install and run the Lenz heat app?

Smartphone requirements for running the Lenz heat app:

- Android 4.3 or above and iOS 10.0 or above 
- Bluetooth 4.0 (SMART ready)

The Lenz heat app is compatible with iPhone 5S and above.




3. Why can’t the lithium packs connect with my smartphone even though Bluetooth is active and my phone meets the minimum requirements?

You can find out which Bluetooth devices are connected to your smartphone via Bluetooth (e.g. Smart Home, SmartWatch, hands-free sets, etc.) by checking under Settings -> General. Most smartphone manufacturers allow a maximum of 6 to 8 devices to be connected at the same time. If this number is exceeded, the lithium packs will not be able to connect to your smartphone. A couple of devices connected to your phone via Bluetooth will need to be disconnected. You can then restart the process of connecting the lithium packs to your smartphone. 

4. Can the Bluetooth-enabled lithium packs be operated manually as well as by the smartphone?

The lithium packs rcb 1200/rcb 1800 and the lithium pack rcb 1200 insole can be operated manually (by pressing a button on the lithium pack) as well as by smartphone. 

  

5. How does the Lenz heat app works?

Lenz heat app basic - Pairing

    

 

To control the lithium packs using the Lenz heat app they must be connected to a smartphone.
Pairing the lithium packs works as follows:

1. Turn on Bluetooth on your smartphone
2. Activate pairing mode on the lithium packs – to do that, press and hold the function button
for 10 seconds. The middle LED will then flash steadily.
3. Tap “search for lithium packs” and assign the lithium packs to the appropriate product.

>> Video

Lenz heat app - Pairing

    

 

The red text in the header shows how many lithium packs have been found.
You can assign a lithium pack with “ADD (+)”.
 

Lenz heat app - Pairing

    

 

Select a lithium pack.

Lenz heat app - pairing

    

 

Assign a second lithium pack with “ADD (+)”.

Lenz heat app - Pairing

    

 

When assigning the second lithium pack, only the lithium pack yet to be assigned is shown.
Select that one.

Lenz heat app - Pairing

    

 

When the lithium pack has been assigned to the required product, you can “save” the settings.

Lenz heat app - LED blinken

    

 

The icon with LEDs enables you to “identify” the connected lithium packs.
The LEDs blink on the lithium packs.

Lenz heat app - Farben zuordnen


Coloured elastic bands are attached to every lithium pack. This can help you identify
the packs if you are using multiple lithium packs which are paired with the Lenz heat app.

This means that, for example, the lithium packs for the heat socks and for the heat vest
can be colour coded. The elastic bands are attached to the middle of the lithium packs
so that they can’t slip off. These colours can be assigned in the app:

Menu “...” > My Lithium Packs > Settings icon for the relevant lithium pack > Assign colour >
choose colour and save.

Lenz heat app - heat sync


You can set the heat level from 1 to 9 or turn the lithium packs off using “Heat Sync”.

Lenz heat app - heat left right

It is also possible to the control the right and left lithium packs separately using “Heat Left | Right”.

Lenz heat app - intervall


Using the interval function, you can set how long the lithium packs will heat up for,
and how long they will then be deactivated for. These intervals then repeat automatically
until another setting is activated or until the lithium packs run out of energy.

The lifetime of the lithium packs can be extended by using the interval function.
If the “ON” button is lit green, the interval function is on.
If the “OFF” button is red, the interval function is off.

Lenz heat app - LED on/off


LED ON/OFF: Using this function, you can turn the LEDs on the lithium pack on/off
(if you’re out hunting, for example).

The heating mode is still available even if you select LED OFF.

Lenz heat app - LED system


As soon as a lithium pack is connected with the LED system during pairing, the symbol
with the LED system appears in the bottom section. Depending on the status of the lithium
pack’s software, you can set LED system modes (colour, lighting modes, brightness, dimming,
ON/OFF, etc.).

Lenz heat app - menü


You can get back to the main menu by tapping on the “...” symbol in the top left corner in the app.

You can view the heat settings by tapping on the “Home” symbol in the top right corner in the app.